How should jewelry be properly cared for?
Jewelry is a valuable item; proper care can extend its life and preserve its beauty. Here are some common maintenance tips:
1. Avoid exposure to chemicals: Avoid exposing your jewelry to chemicals, such as perfumes, cosmetics, and detergents. These substances may damage the appearance and texture of the jewelry.
2. Avoid exposure to water and moisture: Avoid exposing your jewelry to water, especially seawater and pool water. Moisture and water may cause oxidation of metals fading or discoloration of gems.
3. Regular Cleaning: Regular jewelry cleaning will remove dust and dirt and keep it shining. You can use mild, soapy water and a soft bristle brush to scrub it gently, then rinse it off with water and dry it with a clean, soft cloth.
What to do if jewelry tends to slip during wear?
We are acutely aware of the annoyance of slipping during wear, and here are the relevant suggestions to solve the problem:
1. Choose the right jewelry accessory (size and shape): Ensure the right size and shape of the jewelry accessory to ensure a firmer hold on the body. For example, choose the right size ring or use a necklace with a safety clasp.
2. Use jewelry clips or fixtures: Use specially designed clips or fixtures to secure jewelry that tends to slip. These devices can provide extra support at the back or edge of the jewelry to prevent slipping.
What payment terms can be chosen?
We accept payments with Square PayPal and Stripe, and the following cards are supported: JCB, Visa, Mastercard, and American Express.
Is it safe to order online?
To help determine if your connection is secure, look at the status bar of your browser window. For example, if you see an unbroken key or a closed lock (depending on your browser), the Secure Sockets Layer (SSL) should be active, which helps to protect the transmission of information through the website. It would be best to verify that the URL for the page you are on includes "HTTPS" at the beginning. Most browsers offer additional security alerts as well.
How to change or cancel an order after it has been submitted?
Payment or billing information cannot be altered once an order is placed. To request changes to your order, you must contact Customer Service.
Please email us: sales@mystiquejewel.com
